Policies

Refunds

Unfortunately, once classes begin there are no refunds. Tuition cannot be refunded or prorated due to absences or illnesses. Credits MAY be given if extenuating circumstances require withdrawal, and will be considered on an individual basis. The cost of materials are non-refundable.

Visitors

Spouses, partners and relatives in and out of town are always welcome to join class. It’s a treat for your child to be able to share their music class experience. Friends of enrolled families who would like to participate in a class for free may do so by calling or e-mailing Kim to schedule a visit.

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Make-up Classes

Please make an effort to make it to the class you registered for weekly and on time. If your child needs to be absent for any reason, PLEASE send an e-mail BEFORE your class as the space made by your absence can allow another child to do a make-up or free preview.

Make-ups for classes you miss can be arranged by attending another age-appropriate class at another time during the semester. Please e-mail to see what classes we may have open for make ups so I can have control on extra students. Too many extra students at a time can greatly affect the group dynamic and can be unsafe for children.

You are allowed unlimited make ups in another age appropriate space with room for you and your child. Please don’t leave your make ups until the last few weeks of the semester when classes become too full to accommodate more families.

In the rare event we need to cancel classes due to teacher illness or other unforeseen circumstance you will receive as much advanced notice as possible via phone and e-mail.

We will do my best to schedule make-up classes in the event of teacher illness or inclement weather, either by adding classes to a scheduled vacation week or adding classes to the end of the semester.

Non-enrolled Siblings

Siblings under 8 months of age are welcome to sit in on a Level 2 class for no additional charge, preferably if content in a carrier. This assures that you are able to give complete attention to the enrolled child. Emergency exceptions are understood. Siblings 8-17 Months will be charged a small fee to participate with their enrolled sibling. Occasionally older children may need to come along to their younger siblings class, please email me about this beforehand if able. It is strongly preferred due to size of class and safety of little ones that they will relax in the entrance with books, DVD, IPad or something fun while their younger sibling attends class with you.

Photography

Teachers may occasionally take photos during class of you and your child enjoying yourselves. Those digital photos will be available at no cost to you. Occasionally these photos may be used on the business website, business Facebook page or in printed materials. Your registration in class is your agreement to allow your child’s photograph to be taken and consent to your inclusion in these materials. No names of children or parents will be used at any time. Please let your teacher know privately if you DO NOT consent to having your picture used in any way.

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Behavior Protocol

It is perfectly normal for children to run, tumble, scream, cry and protest. And all children will do these things. Please keep in mind, however, that some behaviors, although very natural for a child, may be disruptive during an inside group activity.

If your child becomes upset or disruptive, please take him/her outside the room and set appropriate boundaries before returning. This helps the class move smoothly and keeps all the children focused.

Because certain aggressive behaviors create apprehension for children and consequently disrupt the class experience, these behaviors will not be tolerated. Aggressive behavior toward other children or adults will be grounds for dismissal and/or expulsion from class. Aggressive behaviors include, but are not limited to: throwing objects at others, biting, hitting, kicking, tackling, and scratching. Also included are behaviors that cause damage to the classroom facility.

Running is not permitted for the safety of the children unless directed by the teacher. Also, please help stop your child from doing any “contagious behaviors” that affect the class. All children have rough days. If your child is upset and unable to settle in, it may be best to leave and try again another day. You are always welcome to make-up the class and try again on a better day.

Attire

You and your child will be encouraged to remove your shoes before class and even socks if you’re comfortable. This allows the many nerve endings on the bottoms of the feet to be stimulated, adding to your child’s learning potential. I also recommend you dress comfortably. Kindermusik classes are full of active fun and you will have an easier time participating with your child if you feel free to move.

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Sick Children

If your child has a fever, please wait until he/she is fever free for 24 hrs. before returning to class. If your child has suffered a stomach bug or has thrown up within the last 24 hrs please keep your child at home. If your child has a severe cough, thick nasal discharge, green & yellow gook all over his/her nose, a rash or conjunctivitis please let them rest at home.

Inclement Weather Policy

In case of inclement weather, please check your e-mail before leaving for class and/or Facebook. Both will be updated with news of classes being cancelled due to weather.

Cell Phone Use

For classes that you attend WITH your child we’d prefer that cell phones not be in the studio or that you not be on them. Please take this opportunity to enjoy and give attention to your child. Emergency exceptions are absolutely understood.

Restrooms & Changing

We have unisex restrooms in between both studios. Both restrooms have changing tables. Please change babies and toddlers in the restroom instead of the classrooms or entrances. This ensures privacy and that the diapers are disposed of in the diaper pails. We have stools for pre-schoolers, diapers, wipes, etc. in the restrooms for use.

Making the Most of Kindermusik Classes

Plan to arrive a few minutes early for class. Arriving a little before class provides time for your child to settle in to the musical environment. We will start and end classes on time. If you are not able to make it to class on time, please join class when you are able; We’d rather have you there for part of class than not at all.

Please do your best to finish food and coffee before coming into the building to prevent spills and to keep our studio clean for our little ones.

Nursing & bottle feeding are permitted in class, but otherwise please try to keep all toys, sippy cups, blankies and pacifiers out of sight and ensure snacks are finished prior to class. Your child will need to have hands and voices free to participate. Emergency exceptions are understood.

Relax and enjoy music with your young child. If your child cannot focus on the activities and does not sit by your side at all times – don’t worry. As long as your child is in the room he/she is participating.

Most children adore music. They love to dance, to sing and to play musical instruments. However, a group music experience may be new to your child. He/she may be shy in the group – that’s okay. Encourage your child to join in, but please do not be over anxious if he/she is reluctant at first. Each child responds in a unique way in the musical environment. Some will participate eagerly, while others will prefer to observe initially. During class, the most important thing you can do for your child is to be an active and patient role model.

It is not uncommon for a child to attend several classes before feeling comfortable in class. Don’t be discouraged – what a child is absorbing in class is often evidenced in the comfort of the home environment rather than in a certain level of participation in class. The understanding and consistency of the parent or caregiver in class and at home are key to facilitating musical learning and growth.

You and your child will enormously benefit from the Kindermusik experience, especially if you make active use of your At Home Materials. Frequent reinforcement at home throughout the week makes all the difference in a child’s comfort and participation in the classroom.